SMS for Service Companies

Car repair shops, dentists, hairdressers, clinics and therapists. If you need online SMS for service businesses, an SMS gateway is the optimal solution. With a SureSMS solution, you can easily and inexpensively send SMS messages to your customers from your PC.

Our simple and straightforward interface makes it easy to send SMS messages to exactly the people in the group you want to communicate with. All you need is internet access. You don't need to install any software or programs to get started. 

Benefits: 

• Schedule message sending: Send appointment reminders and avoid unnecessary cancellations.
• Generate revenue: Send great offers and newsletters to customers via our group feature.
• Easily send personalized messages to groups from our web portal with the Merge Names feature.
• Conduct satisfaction surveys about your service. Send and receive messages from the customer with a 2-way solution.
• And our web portal can be used from PC, iPad or smart phones.

Of course, our service can also be integrated with your existing system via our SureSMS API. Contact us for a chat if you want to integrate our SMSs into your system.

Send appointment reminders - avoid cancellations

Every service business relies on customers showing up - and showing up on time. Every time a customer doesn't show up at an agreed time, it risks ruining planning and revenue. Avoid wasting time and resources by sending reminders to customers and clients. A small timed SMS can ensure that the customer either shows up or remembers to send a cancellation in good time.

Group features

From our Web portal you can use the Create and send SMS to groups. For example, it could be the hairdresser who wants to send a special offer, the physiotherapist with a message for the Monday shift or the car mechanic who wants to contact the customers who had their winter tires changed last year. By creating your contacts in groups, you can send out group SMS messages to the entire group by simply typing a single SMS. Of course, a message can be scheduled to be sent at a fixed interval: e.g. weekly, monthly or yearly.

Enrollment

With our 2-way SMS solution members can sign up to a list and provide feedback. You can also add a small code to your own website so that members can sign up there.

Maybe you already have all your members in a spreadsheet. You can load this into our system and get started quickly with your SMS clubs.

Create satisfaction surveys for your customers

For many service companies, it's important to evaluate how good the customer experience was after purchasing a service. For example, we have a number of car repair shops who use our 2-way solution. After picking up the car, the customer receives a message:
"Were you satisfied with our service? Answer YES or NO."
This way, the mechanic has an opportunity to react and make sure to maintain a high quality of service in their business.

Sender name

You can decide who should be the sender of the message. If you have a customer club, it could be the company name, phone number or something else. The only limitation is that telecom companies allow a maximum of 11 characters in the sender.

Create a free account in 5 minutes

Create a free trial account and see for yourself. There are no hidden costs or commitments. Don't hesitate to contact us with any questions. We look forward to helping you.